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Learn to launch, run and grow your online store

Quick, practical help for selling online in Bangladesh.

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FeaturedOverviewGet paid & deliver

One order, from checkout to doorstep, with bKash, Pathao, RedX and Steadfast.

Library

Every resource, by goal

Start selling online

Design your storefront

Products, orders & customers

Get paid & deliver

Market & grow

Keep your store under control

Quick answers

Questions merchants ask first

Browse all 84 answers
  • How do I create a store on UrShop?

    Sign up with your email address and choose a name for your store. Signing up creates both your merchant dashboard and your storefront.

    Verify your email to activate your account, then sign in to add products, set your delivery charges and make the store look like your brand.

    Create your storeOpen in the FAQ

  • Do I need technical skills to run a store?

    No coding is needed. You choose a theme, customize it in a visual editor, build pages from ready-made blocks and manage products and orders from your dashboard.

    UrShop hosts your storefront for you, so there's no server to set up or maintain.

    Open in the FAQ

  • Which payment methods can my customers use?

    Cash on delivery works on every store from day one. You can also accept bKash online payments by connecting your own bKash merchant account, and use Secure COD where it's enabled for your store.

    bKash is currently the only online payment method. Other methods such as Nagad, Rocket, cards and bank transfer aren't available yet.

    Open in the FAQ

  • What is Secure COD?

    With Secure COD, the shopper pays the delivery charge online with bKash when ordering and pays the rest in cash when the parcel arrives. It's not a percentage deposit, and it isn't full prepayment.

    Because the delivery charge is paid up front, it helps protect you from losing delivery costs on orders that are refused. Secure COD is enabled per store, so contact us if you'd like to use it.

    Ask about Secure CODOpen in the FAQ

  • Which courier services can I connect?

    You can connect Pathao, RedX and Steadfast. Add the details of your own account with each courier you use, and UrShop checks them before you start booking.

    Then you can book shipments from your orders, one at a time or in bulk. Courier rates and pickups are agreed between you and the courier. Other couriers aren't supported yet.

    Open in the FAQ

  • Can I customize how my store looks?

    Yes. Start from a ready-made theme, then set your logo, brand colors, fonts, spacing, header and footer styles and homepage sections in a visual editor that shows your real storefront.

    Themes are designed and maintained by UrShop. You can't upload your own code.

    Explore themesOpen in the FAQ

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